Upcoming Events

Voice of the Customer: Advanced Analytics Case Study
Event on: Tuesday, November 19th, 2019 at 12:30 PM EST - Tuesday, November 19th, 2019 at 1:30 PM EST
Join the Performance Architects team for a discussion of how we helped a business-to-consumer company hear and respond to the voice of their customers more efficiently and effectively using advanced analytics techniques to unlock voice and text data locked away in less-structured data formats such as call center notes and social media feeds. This webinar will teach how you can structure and implement an advanced analytics pilot and solution in your organization to do the same thing.